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Sustainability

  • Delta Governance Policy
  • Delta Sustainability Policy
  • Compliance Management
  • Risk Management
  • Quality, Safety, Occupational Health, and Environmental Policy

Delta Governance Policy

Corporate governance is a set of processes, practices, policies, procedures, laws, internal controls, communication systems, and reporting systems that influence the direction, management, and monitoring of a company. It aims to establish an effective legal framework for corporate governance, through which it activates the role of company stakeholders and facilitates the exercise of their rights. It plays a role in protecting the interests of stakeholders.

Corporate governance also encompasses the relationships between various stakeholders and the objectives that govern the company's actions. The key stakeholders include shareholders, the board of directors, employees, regulatory bodies, customers, creditors, suppliers, partners in insurance business activities, the industry, and the community as a whole. Corporate governance refers to the system by which shareholders, creditors, and other stakeholders of Delta Insurance are assured that management enhances the company's value to compete in an increasingly inclusive market. It includes the entire legal, regulatory, and practical framework for managing and overseeing the company. The primary goal of corporate governance is to create added value for all stakeholders in Delta Insurance.

To achieve this goal, it is necessary, among other things, to establish clear principles for proper supervision and good management. Furthermore, it is important that these agreed-upon governance principles are developed transparently for all relevant stakeholders, thereby preserving their rights and encouraging their participation in the governance process. Both the Board of Directors and the committees, as well as the officials and employees of Delta Insurance, are committed to the optimal application of the company's governance principles as a guide to achieving the company's strategic objectives. The company continuously makes efforts to raise awareness of good corporate governance within its management. At the same time, the company announces its ongoing commitment to clarity of vision and mission for Delta Insurance, which constitutes an integral part of the attached governance report.

Delta Insurance Governance System is designed to:

  • Enhance the company's performance based on sustainability principles.
  • Build investor confidence in the company through the Egyptian Stock Exchange.
  • Strengthen the trust of shareholders and the community in the company.
  • Enhance public reputation through transparency and accountability.
  • Allow entities to demonstrate the legal performance effectiveness of shareholders and ethical responsibilities.
  • Provide a mechanism for accountability measurement.
  • Assist in detecting and preventing fraud, breach of trust, or unethical behavior.
  • Implement core sustainability principles.

Delta Sustainability Policy

sustainability is of an increasing importance to our stakeholders and significantly impacts how we conduct our business.
Therefore, we have clear strategies and approaches for the continuity of our operations, and as a testament to this principle, the company has obtained ISO 14001 certification for the Environmental Management System.

Compliance Management

Delta Insurance places the most priority on compliance with regulatory requirements set forth by the Egyptian Financial Regulatory Authority, as well as professional laws and internal regulations.

This is done to detect violations, if any, at an early stage so that appropriate actions can be taken to prevent or mitigate any harm to the company, its clients, employees, and business partners.

Risk Management

  • Identifying potential risks with the aim of minimizing and addressing them to prevent their recurrence and mitigate their impact, on all negative aspects expected to affect the company in the future.
  • Achieves a high success rate and reduces the likelihood of failure in reaching the company's strategic objectives.
  • The process involves collecting and analyzing data and essential information, whether from within the company or externally, to understand the risks the company may face. This information is then classified, and relationships between these risks are identified to facilitate the risk management process and avoid them in the future.
  • The ability to determine the level of risk, using scientific methods for risk measurement, provides a good estimate of potential losses that could negatively impact the company's financial stability.
  • Choosing the best means to address risks, dealing with them systematically, and developing strategies and implementation programs to address potential risks are essential.
  • Contributing to raising awareness within the company's departments about the various types of risks the company may face and methods for reporting and addressing them is also part of risk management.

Quality, Safety, Occupational Health, and Environmental Policy

Based on Delta Insurance Company's belief in the importance of keeping up with the latest scientific systems and methods in management with its clients to achieve their satisfaction, we are committed to providing high-quality services that meet our clients' requirements and expectations within the specified time and at a reasonable cost. We are dedicated to continuous improvement and development in all areas.

We are also fully committed with clients, the community, employees, suppliers, and visitors to achieve accident prevention and control, environmental pollution prevention, and the preservation of all surrounding environmental aspects.

We adhere to local and international laws and regulations through:
 

  • We are committed to implementing all the requirements of international standards, including ISO 9001:2015 for Quality Management System, ISO 45001:2018 for Occupational Health and Safety Management System, and ISO 14001:2015 for Environmental Management System. We are dedicated to protecting the environment, including pollution prevention, and complying with other relevant obligations within the organization's context.
  • We are committed to compliance obligations.
  • We are committed to providing a safe and healthy work environment to prevent injuries and health impairments related to work, which are suitable for the purpose, size, context, and specific nature of occupational health and safety risks, and provide opportunities for occupational health and safety.
  • We are committed to fulfilling legal requirements and other requirements, eliminating risks and reducing occupational health and safety risks.
  • Eliminating hazards and reducing occupational health and safety risks.
  • Also We are committed to continuous improvement of the Occupational Health and Safety Management System, Environmental Management System to enhance environmental performance, and Quality Management System.
  • We are committed to consulting and involving workers and their representatives if available.
  • We aim to achieve full satisfaction for both current and future customers, maintain and continuously develop market shares, and attract new customers.
  • Promoting mutual benefit with suppliers and maintaining continuous cooperation with all relevant and interested parties.
  • We strive to achieve the principle of mutual benefit with suppliers and maintain continuous cooperation with all relevant and interested parties.
  • We work towards achieving the company's objectives and programs for quality, safety, and the environment management systems, monitoring their implementation and measuring them continuously.
  • We provide the necessary protective measures and precautions for emergency situations, ensure the safety of equipment and employees within the company, and preserve the environment and its internal and external aspects.
  • We are committed to offer continuous, permanent training and education for employees, plus regularly monitoring and evaluating training programs and trainees.
  • We manage, analyze, and assess all risks according to specific measurements, plans, and procedures to ensure the safety of employees, the facility, and the surrounding environment.
  • We tailor our approach to the organization's purpose and context, supporting its strategic direction.
  • We provide a framework for defining quality objectives and committed to meeting applicable requirements.
  • As well as to the continuous improvement of the quality management system.
  • We customize our approach to the organization's purpose and context, including the nature, size, and environmental aspects of its activities, products, and services.
  • We also Provide a framework for setting environmental objectives.
  • We are committed to environmental protection, including pollution prevention and other relevant commitments within the organization's context.
  • We are committed to the continuous improvement of the environmental management system to enhance environmental performance.